Mobile FAQs

Online Banking Basics Videos

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Download our mobile app, NAB Mobile!

• Manage your NAB accounts
• Turn your debit card on/off
• Set text/email alerts for your accounts
• Attach photos of receipts & documents to transactions
• Schedule transactions and manage Bill Pay
• Submit forms i.e Change of Address, Reorder Checks, or Lost/Stolen Card
• View Account Statements

How to Download;

1. Visit the App Store or Google Play Store.
   Apple Store 
   Google Play Store
2. Search “North Alabama bank”
3. Download the new app, NAB
4. Delete your old North Alabama Bank as it will no longer work.

Frequently Asked Questions:

Q: How do I schedule a transaction?
A: Click on “Move Money” tab, click “New Transaction”, chose the account to move money from and chose the recipient account. Fill out the information. To schedule a reoccurring transaction, indicate in the “How often should it occur?” box the time you wish (i.e monthly, weekly)

Q: How do I attach a photo to my transaction?
A: Go to “View Account” click on the account you wish to view. Click on the transaction you wish to add a picture of a receipt or other important document. Click “Attach Image” and chose the photo you wish to upload.

Q: Where can I access my statements?
A: Account Statements is located under the “View Accounts” tab. Click on the account you wish to view. Under “Account Services” in the right-hand bottom corner there will be a tab that says “Statements”.

Q: Where is Bill Pay?
A: Bill Pay is located under the “View Accounts” tab. Click on the account you wish to view. Under Account Services in the right-hand bottom corner if you are enrolled in Bill Pay there will be a tab that says “Bill Pay” under “Statements” tab.

Q: How do I enroll in Bill Pay?
A: To enroll in Bill Pay click on the “View Account” tab, click enroll in Bill Pay, fill out the information and submit.

Q: How do I view my account balance?
A: Go to “View Account” click on the account you wish to view, At the top under your account name/number is your “Available Balance”, Also, on the right-hand side is information concerning your account and where you can view your account balance.

Q: How can I change the order/name/hide my accounts?
A: Click on your name located in the top left corner. Click “Preferences” tab. Here you can rename, reorder, and hide accounts.

Q: How can I view/edit my online banking profile?
A: Click on your name located in the top left corner. This will bring you to your online banking profile where you can edit your information.

For more information or questions contact us at 256.828.9500.